Here are some of the reasons we offer to trust us by booking through our website:
Best price and exclusive tariffs on our website
Warranty will not find lower prices on any other website.
Real time availability
For all rooms in all our hotels and immediate booking confirmation.
Security in your transaction
We use a security protocol with the highest standards.
Privacy Policy
We care about the privacy of your personal data are not used if you tell us your desire so.
Booking confirmation by e-mail / SMS
You will receive an email confirmation with the reservation and if you wish, you may request that we get by leaving your mobile phone SMS.
Cancellation of booking
To cancel your reservation can be done through email to receive confirmation from there for his private use has a link to cancel your reservation.
Modification of booking
Plans change all the time, so if you need to change your hotel booking, we've made it as easy as possible to sort it quickly and simply online.
Reservation Change
Bookings made with www.gleneaglehotel.com
If your booking was made on gleneaglehotel.com, you can change the room type, stay dates, or package via our Manage My Booking facility. However if your booking was made via our Reservations Team, please contact us in order to make the required changes.
Please be aware that if you also purchased hotel extras directly from www.gleneaglehotel.com such as tickets, these are not automatically transferred to your new booking and must be rebooked.
• Your confirmation email contains a link and instructions on modifying your booking if you wish to do so.
• Changes can be made up to 72 hours before your confirmed arrival date, after which all money associated with the accommodation is forfeited.
• Changes may be subject to a rate difference depending on the new dates or package purchased.
• You will receive an email confirmation with the reservation and if you wish, you may request that we confirm your booking by mobile SMS.
• You will receive an email confirmation of your cancelled dates once your modified booking has been confirmed.
• Best price guarantee and exclusive packages are always available on our website www.gleneaglehotel.com . We guarantee you will not find lower prices on any other website.Bookings made through a third party
If your booking was made through a third party (such as a travel agent, online agency such as Booking.com), and you need to change or cancel your booking please contact the original sales agent or website directly.
Mandatory Information provided to confirm your booking
To secure your reservation with The Gleneagle Hotel and Apartments, you the customer are required to supply contact details such as name, correct address, phone number and email address. You consent to these details being made available to The Gleneagle Hotel and Apartments to secure your booking.
Valid photo ID may be requested at check in to confirm the name and address on the booking matches those of the customer.
The Gleneagle Hotel and Apartments reserves the right to refuse to complete a reservation for you the customer in the event that the details entered by you the customer in this reservation process do not meet the requirements as set.